Use Case Description - Write feedback

Name of Use Case: Write feedback

Project: Applicant feedback scoping study

Author	Alan Paull
Creation Date	20 Feb 07
Last Update Date	29 Mar 07
Version	1.0
Diagram	Use case diagram

Description
The recruiting manager writes a letter or email to the applicant.

Narrative

If the recruiting manager has an email address, reply will be by email. If not, reply will be by letter. In each case the recruiting manager will use a template that is not specific to the feedback process, but is a standard format email or letter containing company details. The recruiting manager will refer to the notes in the application file and will give information, which is personalised, fair and legal.

Conditions

Preconditions	Email address or postal address received.
Successful end condition	Finished feedback communication.
Failed end condition

Primary Actors	Recruiting Manager
Secondary Actors

Trigger

Manual records analysed by recruiting manager.

Included Use Cases

None

Main Flow: email


1. Recruiting manager reviews manual records.
2. Recruiting manager checks for email address or postal address.
3. Recruiting manager writes feedback email. Use case ends.


Alternative Flow: letter


1. Recruiting manager reviews manual records.
2. Recruiting manager checks for email address or postal address.
3.1 Recruiting manager writes feedback letter. Use case ends.